Terms of Use, Page 2

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IF YOU SEND US E-MAIL
You may choose to provide us with personal information, as in e-mail with a comment or question. We use the information to improve our service to you or to respond to your request. Sometimes we forward your e-mail to other Wood Song employees who may be better able to help you. Except for authorized law enforcement investigations or, as required by law, we do not share our e-mail with any other organizations.

We use your e-mail to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our web site, or to forward the e-mail to another agency for appropriate action.

ORDER FORMS
If you place an order with us, we request information from the user on our order form. A user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your order/request. If we have trouble processing an order, this contact information is used to get in touch with you.

PERSONAL INFORMATION
If you choose, you may have any personal information collected about you discarded without reuse or distribution, provided we are contacted in a timely fashion.

AUTOMATIC COLLECTION OF INFORMATION/COOKIES
Cookies are simple text files stored on your computer by your web browser. When needed to maintain the functionality of an application, Wood Song Guitars may use cookies.

Cookies created on your computer by using this web site do not contain "personal information" and do not compromise your privacy or security. We use the cookie feature only to store a randomly generated identifying temporary tag on your computer. You can refuse the cookie or delete the cookie file from your computer by using any of the widely available methods. However, if you turn your cookie option off, you may not be able to access some of the features in our interactive applications.

SECURITY
Wood Song Guitars, as developer and manager of this web site, has taken several steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to authentication, monitoring, auditing, and encryption. Security measures have been integrated into the design, implementation, and day-to-day practices of the entire Wood Song Guitars operating environment as part of its continuing commitment to risk management. This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via Wood Song Guitars' supported web site.

LINKS TO OTHER SITES
Our web site has links to sites we feel might be useful to you and which may provide services. When you link to another site, you are no longer on our site and are subject to the privacy policy of the new site.

This web site and the information it contains are provided by Wood Song Guitars. This system is monitored to ensure proper operation, to verify the functioning of applicable security features, and for comparable purposes. Anyone using this system expressly consents to such monitoring. Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features, or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution.

LIMITATION OF LIABILITY
Wood Song Guitars attempts to maintain the highest accuracy of content on its web site. Any errors or omissions should be reported for investigation.

Wood Song Guitars makes no claims, promises, or guarantees about the absolute accuracy, completeness, or adequacy of the contents of this web site and expressly disclaims liability for errors and omissions in the contents of this web site. No warranty of any kind, implied, expressed, or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, is given with respect to the contents of this web site or its hyperlinks to other Internet resources.

This Terms of Use Policy is subject to change without notice.

OWNERSHIP
In general, information presented on this web site, unless otherwise indicated, is under copyright by Wood Song Guitars.


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